Caesars Entertainment Brings Out Corporate Social Responsibility and Sustainability Report
According to a release, additional details of the company's efforts and commitment to enhance the environment, employee well- being, guest experience and economic development, are available in
The report was written in accordance with the GRI G4 Sustainability Reporting Guidelines CORE level. In addition,
"We're grateful for the recognition we've received for our CSR and sustainability initiatives, which are integrated into the way we operate our company," said
- Completion of 37 corporate efficiency projects with an investment of
$3.5 milliondelivering nearly 24 million kWh energy savings per year.
- 24 percent waste diversion from landfill, measured for the first time.
Commitment to employees:
- 41 percent of women in management roles.
- More than 3.6 million hours invested in employee training.
Commitment to guests:
- Increase in customer satisfaction scores 2.56 percent, reaching the highest satisfaction levels in our history.
- In 2012, 85 percent of Caesars gaming revenues were related to customers' specific preferences, enabling Caesars to align special rewards with what customers wanted most. The hotel industry average was 56 percent.
Commitment to communities:
Caesars Entertainmenttakes a public stand on important issues to support vibrant communities and social justice, including supporting immigration reform that both advances border security as well as streamlines the immigration process for those who are willing to work hard and complete the legal process.
- In 2012, in the U.S. alone, Caesars employees donated more than 130,000 hours to support local communities.
"It's been a journey, but adhering to the G4 framework helped us identify and quantify the issues that matter most to our stakeholders and to our business, and we strive to strategically connect our sustainability efforts to the most critical global issues," said