Investments in Digitalisation Increase CLP's Resilience to Unprecedented Challenges

Staying ahead on digitalisation and innovation has been a priority of the CLP Group in order to meet the fast-evolving needs of energy users. In its latest Sustainability Report, CLP highlighted the important role of technologies in strengthening the Group’s business and operational resilience amid the COVID-19 pandemic in 2020.

While economic restrictions and social distancing measures were implemented across CLP’s operating regions during the pandemic, the Group’s investments in digital transformation and business continuity planning supported the transition to flexible work arrangements and enabled continued reliability of services to customers. The deployment of drones and robots in power plant operations enhanced the safety, efficiency and accuracy of high-risk maintenance across the Group’s operations.

With a strong focus on customers, CLP’s energy-as-a-service strategy supported the delivery of smarter and more user-centric services. Aside from upgrading the CLP mobile app for Hong Kong customers, the Smart Energy Connect (SEC) digital applications platform has continued to provide businesses and organisations with access to a growing range of energy management solutions and technologies.

To capture growing opportunities in the Guangdong-Hong Kong-Macao Greater Bay Area, CLP participated in China Southern Power Grid’s new CSG Energy Innovation Equity Investment Fund to tap the most innovative energy technologies developed by Chinese companies. CLP also formed a new holding company based in Shenzhen’s Qianhai free trade zone to facilitate the financing of investments targeting innovative energy developments, new energy infrastructure, and smart energy in the Greater Bay Area.

Meanwhile, in its ongoing pursuit for partnerships that aim to enhance the Group’s energy businesses and generate opportunities in growth markets, CLP continued to participate in accelerator programmes including Free Electrons, Alibaba JUMPSTARTER and CYZone in order to benefit from the best energy technologies and business models from innovators around the world.

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Stakeholders who send feedback to CLP on its reports on or before 30 June 2021 will receive four CLP Carbon Credits. Share your views on the Sustainability Report here.