It’s a Boat! It’s a Plane! It’s a Wells Fargo Banker!

Wells Fargo's Nili Sundown travels thousands of miles each year — via plane, boat, and even snowmobile — to ensure her customers have the financial resources they need to survive the wilderness of rural Alaska.
Nov 30, 2018 8:00 AM ET

The summer season in Alaska offers a small window of time for rural communities to restock the supplies they need to survive the long, harsh winter ahead. With the rivers no longer choked with ice and daylight lasting nearly 24 hours, barges bring these remote towns everything from raw building materials to oil for heating homes and fueling vehicles. Watch the video at Wells Fargo Stories.

Wells Fargo business relationship manager Nili Sundown lives in Bethel, Alaska, and knows how important this period of the year is for her customers — and how having their finances in order to purchase these critical supplies can determine how they’ll survive the coming winter.

“My customers are tribal and Native Alaskan businesses who live up to 100 miles away from the nearest bank,” said Sundown. “In addition to serving their unique banking needs, Wells Fargo helps finance the fuel purchase for these communities, like Kwethluk Village, which is crucial for the winter months.”

To meet with her customers and develop lasting relationships, Sundown travels more than 5,000 miles a year — via small, single-engine plane or boat most often, but also by frozen rivers and snowmobiles when weather conditions dictate — to the 60 villages she serves covering a region of Alaska as large as the entire state of Alabama.

Sundown’s undaunted commitment to her customers builds on how Wells Fargo has served American Indian/Alaska Native governments and communities for more than 50 years. The bank currently provides capital and financial services to more than 200 tribal entities in 27 states, including tribal community development projects.

In 2017, Wells Fargo committed $50 million over a five-year period to help address the economic, social, and environmental needs of American Indian/Alaska Native communities.

“I feel very connected to this land and to the people of rural Alaska,” Sundown shared. “My role is to be the bridge to connect between the traditional world and the modern world.”