Norfolk Southern's Strategic Plan Drives Service, Efficiency, Growth
Norfolk Southern rolled out a strategic plan in 2015 that sets targets for the company’s economic performance over five years. Developed by CEO Jim Squires, his senior management team, and the company’s board of directors, the dynamic plan is based on the core competencies of NS’ business: safety and service; revenue growth; and stewardship of resources through productivity and operating efficiencies.
The aim is to achieve ongoing operational efficiencies that result in a faster, more fluid, and lower-cost railroad. Improving network velocity enables NS to deliver superior service, create track capacity for volume growth, and generate cost savings that benefit the bottom line.