KeyBank Expands Corporate Responsibility Leadership Team

Kelli Arnold named Director of Corporate Responsibility and Community Engagement; Eric Fiala appointed Director of Corporate Community Initiatives & Relations
Oct 11, 2018 10:00 AM ET
Press Release

CLEVELAND, October 11, 2018 /3BL Media/ — KeyBank has expanded its Corporate Responsibility leadership team to further drive KeyBank’s commitment to helping communities thrive.  As part of the expansion, Kelli Arnold has been named director of Corporate Responsibility and Community Engagement and Eric Fiala has been appointed Director of Corporate Community Initiatives & Relations.

In their new roles, Arnold and Fiala will develop and execute efforts to make meaningful impact and relationships in the communities KeyBank serves. “Kelli and Eric are dynamic leaders who are committed to making a difference for clients and our communities each and every day,” said Don Graves, Head of Corporate Responsibility and Community Relations, KeyBank. “They will play an integral role in implementation of KeyBank’s $16.5 billion National Community Benefits Plan. We are fortunate to have Eric and Kelli as part of the team leading our community efforts.”

KeyBank’s five-year National Community Benefits Plan, which invested $2.8 billion in communities in 2017 and exceeded first-year goals by 21%, was developed in consultation with National Community Reinvestment Coalition (NCRC) and their member organizations to drive transformative change in communities. The plan focuses on investment in low-to-moderate income communities and includes mortgage lending, small business lending, community development lending and investments, and transformational philanthropy.

About Kelli Arnold

As Director of Corporate Responsibility and Community Engagement, Kelli Arnold leads a team of corporate responsibility officers across the bank’s 26 markets. Arnold and her team will work with local bank executives to develop community engagement plans in support of the National Community Benefits Plan, drive Community Reinvestment Act performance and align community support strategies.

Previously, Arnold served as director of Corporate Responsibility for KeyBank’s East Region, responsible for working with a team of corporate responsibility officers in Eastern New York, Eastern Pennsylvania, Connecticut and Massachusetts. Prior to the merger of KeyBank and First Niagara Bank, Arnold wore dual hats at First Niagara, as both the Eastern N.Y. market executive and director of Government Banking.

Arnold is active in various community organizations in her home of Albany, NY. She is the vice chair of the board at SEAT Center, Schenectady, and is a member of the boards of the Capital Affordable Housing Funding Corporation, Interfaith Partnership for the Homeless and Rensselaer Regional Chamber of Commerce.  Arnold will continue to work from KeyBank’s Capital Region headquarters office in Albany.

About Eric Fiala

Eric Fiala will lead the Corporate Community Initiatives and Relations team, which focuses on KeyBank’s community outreach efforts and coordination with public officials, trade and community groups and agencies.  Fiala will develop and promote an overall Corporate Community Initiatives & Relations strategy for KeyBank and help connect KeyBank’s capabilities with agency and community needs.

Fiala joins the Corporate Responsibility team after leading KeyBank’s Client Insights and Analytics organization. In this role, Fiala provided critical business analytics and market research in support of line of business revenue and profitability strategies. 

Fiala also served in several roles in KeyBank’s finance group, including as Consumer Bank Chief Financial Officer.  His responsibilities included the financial management, planning and forecasting for the Consumer Bank.  Prior to that, he served as CFO for the Rocky Mountain and Great Lakes Regions, with accountability for budgeting and forecasting of regional P&Ls. 

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About KeyBank

KeyCorp's roots trace back 190 years to Albany, New York. Headquartered in Cleveland, Ohio, Key is one of the nation's largest bank-based financial services companies, with assets of approximately $137.8 billion at June 30, 2018. Key provides deposit, lending, cash management, and investment services to individuals and businesses in 15 states under the name KeyBank National Association through a network of approximately 1,200 branches and more than 1,500 ATMs. Key also provides a broad range of sophisticated corporate and investment banking products, such as merger and acquisition advice, public and private debt and equity, syndications and derivatives to middle market companies in selected industries throughout the United States under the KeyBanc Capital Markets trade name. For more information, visit https://www.key.com/. KeyBank is Member FDIC.

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