How Social Media Can Drive Public Sector Transformation
TOPIC: How Social Media Can Drive Public Sector Transformation
Keynote Address at Public Sector Social Media 2011: Increasing Participation and Collaboration with Web 2.0
WHEN: Wednesday, March 30 2011 at 8:45 a.m
Priority Code: 3BL1
James Norrie, Professor, Ted Rogers School of Business, Ryerson University
James Norrie wowed the audience at the Conference Board’s 2010 Public Sector Social Media conference with his high energy, information-packed challenge for civil servants to grasp social media’s opportunities.
For this event, James comes with an all new presentation, as he builds on how social media can work as a catalyst for broader change in organizations:
• breaking down internal silos
• the pooling of knowledge
• changing the relationship between governments and citizens
James will discuss the potential of social media in a range of contexts and what you can do now to realize that potential in your organization.