Civil Reserve Air Fleet (CRAF)

United Airlines Celebrates Employees Going Above and Beyond to Provide Extra Care for Afghan Refugees

Multimedia with summary

Roberto F. has been working 24/7 to secure items like diapers and formula for Afghan evacuee children on Civil Reserve Air Fleet (CRAF) flights. He knows firsthand the importance of providing extra care for our passengers as they begin a new life in the U.S. - just like he and his family did when he was eight years old. 

Maintaining the Mission


Team members from around the system came together to support American’s Civil Reserve Air Fleet (CRAF) activation these past few weeks. Throughout our airline, so many aviation professionals have raised their hands to help, including our Technical Operations team. So often behind the scenes, this group is charged with maintaining the safety of every aircraft in the air and keeping our airline moving. The same is the case for our CRAF flights. But there are differences, and our Tech Ops team has stepped up in a big way to ensure the safety and success of every mission.

American Airlines Flight Attendants Reflect on Flying a Civil Reserve Air Fleet Mission

Multimedia with summary

Thousands of American Airlines flight attendants volunteer each year to crew flights of the Civil Reserve Air Fleet, a U.S. government program that provides the Department of Defense with additional aircraft capacity in times of national crisis. Dozens of those flight attendants were called into service recently, willingly accepting the assignment and helping American fulfill its duty to the country. These are their reflections on their experiences as crew members on American’s rescue flights transporting evacuees from Afghanistan.

Behind the Scenes: Supporting the CRAF Mission

Multimedia with summary

Within hours of the Civil Reserve Air Fleet (CRAF) being activated, the American Airlines CRAF Command Center opened. With departments and representatives from across the airline, the center is effectively a scaled-down version of our Integrated Operations Center, which carefully coordinates nearly 6,000 flights a day.

A Statement From American Airlines on the Civil Reserve Air Fleet Stage 1 Activation

Press Release

FORT WORTH, Texas, August 24, 2021 /3BL Media/ – The U.S. Department of Defense notified American Airlines that it has activated Stage 1 of the Civil Reserve Air Fleet (CRAF). Starting Monday, American will be ready to deploy three widebody aircraft to military bases and other secure transit points on the Arabian Peninsula and in Europe to assist with the emergency evacuation of U.S. citizens and refugees coming from Kabul, Afghanistan.

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