Customer Service

Two Black & Veatch-Managed Customer Care, Billing System Implementation Projects Get Coveted CS Week Awards

Projects in Maryland, Canada win top honors during global utility customer service conference
Press Release

OVERLAND PARK, Kan., May 8, 2020 /3BL Media/ – Black & Veatch’s Management Consulting business announced today that two client projects in Maryland and Canada were awarded coveted 2020 CS Week recognition, marking the first time the company has had two customer information system (CIS) implementations receive top honors in the same year during the yearly utility customer service conference.

Navajo Women Entrepreneurs Graduate From Freeport-McMoRan’s Free Online Business Training Program

Press Release

March 26, 2020 /3BL Media/ - Project DreamCatcher, Freeport-McMoRan’s free online business training program designed to create economic opportunities for women entrepreneurs, recently graduated 16 Navajo women from the Navajo Nation in New Mexico.

DreamCatcher is part of the DreamBuilder project, which is a partnership between the Freeport-McMoRan Foundation and the Thunderbird School of Global Management.

Alliance Data’s Commitment to Fair and Responsible Banking

Multimedia with summary

We work with top companies and some of the best-known retailers to extend their brands with their customers through innovative private label, co-brand and commercial credit card programs. Behind the scenes of these programs, we are committed to building trust and providing outstanding service to our clients and our cardholders. As a leading provider of branded credit programs, fair and responsible lending is core to our cardmembers’ journey with us. Our credit programs create a win-win for consumers and our clients.

Cerro Verde, a Freeport-McMoRan Company, Graduates Women Entrepreneurs from the DreamBuilder Program

Article

July 26, 2019 - More than 300 entrepreneurs from Peru’s Arequipa region recently received their diplomas after finishing the DreamBuilder training program.

Sowing the Seeds for a Culture of Innovation

Newsletter

The global business environment is changing rapidly and no company can afford to stand still. CLP understands the need to transform and innovate and in the past two years has significantly stepped up its efforts to be an innovative and progressive energy provider.

Hear Her Story: Q&A With Fulvia Stevens, Director of Customer Service at Gildan

The price to pay
Article

Fulvia, Director of Customer Service at Gildan shares  the best advice she has ever received and her thoughts on how her success is her family’s success.

Q: Tell us about your beginnings here at Gildan:

Hear Her Story: Q&A with Amanda Thornhill, Merchandising Manager at Gildan

From concept to shelf, a woman’s passion for retail
Article

Amanda, Merchandising Manager for Gildan, shares her passion for product development and the leaders that have helped her along the way in her nine years at Gildan. Here is her story:

Q: How did you end up at Gildan?

My husband and I were living in Arkansas where I was working for a large retail company. He had wanted to move back home to Charleston for a while, so in 2010 we made the big move. To be honest, I was really sad about it. I loved my job back in Arkansas and I never thought I would find another job quite like it here.

Hear Her Story: Q&A with Retta Murphy, Manager of Customer Service at Gildan

A Heart for Service
Article

Retta shares how her love of serving others has helped her find her fit in customer service. Here is Retta’s story:

Q: Tell us about your job here at Gildan?

I am the Manager of Customer Service in our Sports Specialty Division, specifically overseeing our GoldToe brand and our licensed brand Under Armour. I am responsible for a team of six customer service representatives and together we do everything that we can to make sure our customers’ needs are met. I’ve been working in this field for 30 years now.

El Abra, a Freeport-McMoRan Company, Graduates Women Business Owners from the Dreambuilder Program

Article

Entrepreneurs from Calama, Alto El Loa, María Elena and Tocopilla in Chile recently finished the Dreambuilder training program and received their diplomas.

Air cXc: Standing Tall and Proud at Whirlpool Corporation

Blog

In 2016, Whirlpool Corporation launched its Air cXc program in Florida in an effort to find skilled and talented military and military family members to support its Whirlpool Customer eXperience Centers (cXc). Since then, the program has expanded across nine states: Tennessee, Kentucky, Washington, Pennsylvania, Maryland, Georgia and Hawaii. This program has proven to benefit both employees and Whirlpool Corporation in many different ways.

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