Optoro

Moving Reverse Logistics Forward

Returns add up for retailers - what's the smartest way to handle them?
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E-commerce is not always a one-way street. As online purchases grow, so do returns. Our partnership with Optoro streamlines the returns process to maximize value of returned products, eliminate unnecessary shipping, and reduce waste. Here’s how this strategic alliance is transforming retail reverse logistics.

The Brewing Environmental Problem of Retail Returns

With the growth of e-commerce, we must get smarter about reverse logistics
Blog
Ann Starodaj | Optoro

Today’s consumers have been trained to expect enjoyable, efficient and personalized shopping experiences – all at a bargain price. But this no longer just applies to the front-end purchasing experience. Now consumers expect to be delighted even when returning goods to retailers.

Podcast | UPS Longitudes Radio: You Want to Return That Bad Gift … What’s Next?

Returning that ugly Christmas sweater isn’t as easy as you think.
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Today’s online shopper wants what they want when they want it. But they also want to return whatever they want whenever they want.

The problem?

Too many companies focus on that first reality while ignoring the latter challenge, Toby Moore, co-founder and CEO of Optoro, argues. In this episode, the leader of the reverse logistics company explains how an innovative returns approach creates return customers.

Circular Thought and Growth

A Q&A on the power of the circular economy.
Blog

A Q&A on the power of the circular economy.

Patrick Browne | UPS

Jon So | Optoro

We talked recently about the UPS-Optoro campaign to enable sustainable e-commerce. But you can’t have a forward-looking conversation about sustainability without discussing the circular economy.

Sustainable E-Commerce

Against the backdrop of growing consumer demand, two logistics leaders discuss their sustainability pursuits.
Blog

Ed Rogers | UPS 

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