public sector

Case Study—Second Life Training at Canada Border Services

Ken Hudson, Managing Director, Virtual World Design Centre, Loyalist College
Summary: 

TOPIC: Case Study—Second Life Training at Canada Border Services
Plenary Session 4 at Public Sector Social Media 2011: Increasing Participation and Collaboration with Web 2.0
WHEN: Tuesday, March 29 2011 at 1:30 p.m
WHERE: Ottawa
Priority Code: 3BL1

Featuring:
Richard Levick,
Chief Executive Officer and President, Levick Communications

Virtual worlds are being used by organizations to reduce costs, improve performance, and accelerate learning. Using the example of training at Canada Border Services, Ken Hudson will discuss some principles of virtual world design, and the success factors of this training pilot project. He will also describe some of the obstacles that had to be overcome, and the process of moving from a pilot to broader implementation.

To view the full agenda for this event, incuding all speakers and session descriptions, please click here. For further information, contact Joel Elliott at elliott@conferenceboard.ca.

CBC11261

Press Release

TOPIC: Case Study—Second Life Training at Canada Border Services
Plenary Session 4 at Public Sector Social Media 2011: Increasing Participation and Collaboration with Web 2.0
WHEN: Tuesday, March 29 2011 at 1:30 p.m
WHERE: Ottawa
Priority Code: 3BL1

Featuring:
Richard Levick,
Chief Executive Officer and President, Levick Communications

Virtual worlds are being used by organizations to reduce costs, improve performance, and accelerate learning. Using the example of training at Canada Border Services, Ken Hudson will discuss some principles of virtual world design, and the success factors of this training pilot project. He will also describe some of the obstacles that had to be overcome, and the process of moving from a pilot to broader implementation.

To view the full agenda for this event, incuding all speakers and session descriptions, please click here. For further information, contact Joel Elliott at elliott@conferenceboard.ca.

CBC11261

Social Media and Crisis Communications

Richard Levick, Chief Executive Officer and President, Levick Communciations
Summary: 

TOPIC: Social Media and Crisis Communications
Luncheon Presentation at Public Sector Social Media 2011: Increasing Participation and Collaboration with Web 2.0
WHEN: Tuesday, March 29 2011 at 12:00 p.m
WHERE: Ottawa
Priority Code: 3BL1

Featuring:
Richard Levick,
Chief Executive Officer and President, Levick Communciations

Social media isn’t just about building communities and generating dialogue. It also comes into its own at times of crisis, or when an organization’s missteps are amplified by the public sharing of dissatisfaction and anger. Richard Levick will report from the front lines of this communications battle that all organizations will experience at one time or another, offering proven strategies to help protect your reputation during a crisis.

To view the full agenda for this event, incuding all speakers and session descriptions, please click here. For further information, contact Joel Elliott at elliott@conferenceboard.ca.

CBC11260

summary

TOPIC: Social Media and Crisis Communications
Luncheon Presentation at Public Sector Social Media 2011: Increasing Participation and Collaboration with Web 2.0
WHEN: Tuesday, March 29 2011 at 12:00 p.m
WHERE: Ottawa
Priority Code: 3BL1

Featuring:
Richard Levick,
Chief Executive Officer and President, Levick Communciations

Social media isn’t just about building communities and generating dialogue. It also comes into its own at times of crisis, or when an organization’s missteps are amplified by the public sharing of dissatisfaction and anger. Richard Levick will report from the front lines of this communications battle that all organizations will experience at one time or another, offering proven strategies to help protect your reputation during a crisis.

To view the full agenda for this event, incuding all speakers and session descriptions, please click here. For further information, contact Joel Elliott at elliott@conferenceboard.ca.

CBC11260

Integrating Social Media into a Traditional Communications Strategy—Case Study

Stacey Diffin-Lafleur, Senior Director, Marketing and Communication, United Way-Centraide Ottawa, Brendan Mullen, Director, Communications and Marketing, United Way-Centraide Ottawa
Summary: 

TOPIC: Integrating Social Media into a Traditional Communications Strategy—Case Study
Plenary Session 3 at Public Sector Social Media 2011: Increasing Participation and Collaboration with Web 2.0
WHEN: Tuesday, March 29 2011 at 11:00 a.m
WHERE: Ottawa
Priority Code: 3BL1

Featuring:
Stacey Diffin-Lafleur,
Senior Director, Marketing and Communication, United Way-Centraide Ottawa
Brendan Mullen, Director, Communications and Marketing, United Way-Centraide Ottawa

The rapid growth of social media is a mixed blessing for many organizations. On the one hand it offers a direct, cost-effective way to reach out to the public and engage them in your goals. On the other hand, its rapid growth means you have to work harder to differentiate yourself from the crowd and be heard.

United Way-Centraide Ottawa’s annual drive depends on communications to generate awareness and excitement and rally the community behind campaign goals. As the public has adopted social media, United Way Ottawa has stepped up and deployed these media to capture potential donors’ attention.

Stacey and Brendan will share their journey, from initially using e-mails, all the way to Twitter, Facebook, and YouTube. They will discuss how to raise awareness of and support for new strategies in a traditional organization, how to achieve goals with limited resources, and how they’ve begun to apply campaign lessons learned to internal communications.

To view the full agenda for this event, incuding all speakers and session descriptions, please click here. For further information, contact Joel Elliott at elliott@conferenceboard.ca. CBC11259

 

summary

TOPIC: Integrating Social Media into a Traditional Communications Strategy—Case Study
Plenary Session 3 at Public Sector Social Media 2011: Increasing Participation and Collaboration with Web 2.0
WHEN: Tuesday, March 29 2011 at 11:00 a.m
WHERE: Ottawa
Priority Code: 3BL1

Featuring:
Stacey Diffin-Lafleur,
Senior Director, Marketing and Communication, United Way-Centraide Ottawa
Brendan Mullen, Director, Communications and Marketing, United Way-Centraide Ottawa

The rapid growth of social media is a mixed blessing for many organizations. On the one hand it offers a direct, cost-effective way to reach out to the public and engage them in your goals. On the other hand, its rapid growth means you have to work harder to differentiate yourself from the crowd and be heard.

United Way-Centraide Ottawa’s annual drive depends on communications to generate awareness and excitement and rally the community behind campaign goals. As the public has adopted social media, United Way Ottawa has stepped up and deployed these media to capture potential donors’ attention.

Stacey and Brendan will share their journey, from initially using e-mails, all the way to Twitter, Facebook, and YouTube. They will discuss how to raise awareness of and support for new strategies in a traditional organization, how to achieve goals with limited resources, and how they’ve begun to apply campaign lessons learned to internal communications.

To view the full agenda for this event, incuding all speakers and session descriptions, please click here. For further information, contact Joel Elliott at elliott@conferenceboard.ca. CBC11259

 

How Social Media is Transforming the Workplace

Harpaul Sambhi, Chief Executive Officer, Careerify Corporation
Summary: 

TOPIC: How Social Media is Transforming the Workplace
Plenary Session 2 at Public Sector Social Media 2011: Increasing Participation and Collaboration with Web 2.0
WHEN: Tuesday, March 29 2011 at 9:45 a.m
WHERE: Ottawa
Priority Code: 3BL1

Featuring:
Harpaul Sambhi,
Chief Executive Officer, Careerify Corporation

Social media now represents one of the most ubiquitous technological advances in recent memory, and the corporate world is finally seeing social media’s potential. Human resources departments have been early adopters of social media for internal and external use.

Harpaul Sambhi relates social media with the entire human resources industry. From policy writing, diversity, labour relations, and recruitment, to talent management, leadership development, engagement, and retention, Harpaul will analyze how social media are now or will soon impact HR functions.

With the insights of over 2,300 HR professionals worldwide, Harpaul illustrates real-life corporate social media successes and failures.

To view the full agenda for this event, incuding all speakers and session descriptions, please click here. For further information, contact Joel Elliott at elliott@conferenceboard.ca.

CBC11257

summary

TOPIC: How Social Media is Transforming the Workplace
Plenary Session 2 at Public Sector Social Media 2011: Increasing Participation and Collaboration with Web 2.0
WHEN: Tuesday, March 29 2011 at 9:45 a.m
WHERE: Ottawa
Priority Code: 3BL1

Featuring:
Harpaul Sambhi,
Chief Executive Officer, Careerify Corporation

Social media now represents one of the most ubiquitous technological advances in recent memory, and the corporate world is finally seeing social media’s potential. Human resources departments have been early adopters of social media for internal and external use.

Harpaul Sambhi relates social media with the entire human resources industry. From policy writing, diversity, labour relations, and recruitment, to talent management, leadership development, engagement, and retention, Harpaul will analyze how social media are now or will soon impact HR functions.

With the insights of over 2,300 HR professionals worldwide, Harpaul illustrates real-life corporate social media successes and failures.

To view the full agenda for this event, incuding all speakers and session descriptions, please click here. For further information, contact Joel Elliott at elliott@conferenceboard.ca.

CBC11257

Public Sector Social Media—The Dawn of a New Era?

Marj Akerley, Executive Director, Community and Collaboration Division, Treasury Board of Canada Secretariat
Summary: 

TOPIC: Public Sector Social Media—The Dawn of a New Era?
Opening Keynote at Public Sector Social Media 2011: Increasing Participation and Collaboration with Web 2.0
WHEN: Tuesday, March 29 2011 at 8:45 a.m
WHERE: Ottawa
Priority Code: 3BL1

Featuring:
Marj Akerley,
Executive Director, Community and Collaboration Division, Treasury Board of Canada Secretariat

As blogs, podcasts, and social networks like Twitter, Facebook, MySpace, and LinkedIn gain in popularity, public and private sector organizations are taking notice. Some in the public sector are genuine trailblazers in the field. Behind their firewalls, some have launched social networks, hosted online “town halls,” and allowed employees to run their own blogs. Externally, they are using these technologies to communicate with and engage citizens in new and exciting ways. This provides a great opportunity for HR to learn from their communication colleagues’ experiences and benefit quickly from social media’s power to engage.

Marj Akerley will reflect on the use of social media in government, drawing on her own pioneering experience at NRCAN as well as her current role at the Treasury Board.

To view the full agenda for this event, incuding all speakers and session descriptions, please click here. For further information, contact Joel Elliott at elliott@conferenceboard.ca.

CBC11256

summary

TOPIC: Public Sector Social Media—The Dawn of a New Era?
Opening Keynote at Public Sector Social Media 2011: Increasing Participation and Collaboration with Web 2.0
WHEN: Tuesday, March 29 2011 at 8:45 a.m
WHERE: Ottawa
Priority Code: 3BL1

Featuring:
Marj Akerley,
Executive Director, Community and Collaboration Division, Treasury Board of Canada Secretariat

As blogs, podcasts, and social networks like Twitter, Facebook, MySpace, and LinkedIn gain in popularity, public and private sector organizations are taking notice. Some in the public sector are genuine trailblazers in the field. Behind their firewalls, some have launched social networks, hosted online “town halls,” and allowed employees to run their own blogs. Externally, they are using these technologies to communicate with and engage citizens in new and exciting ways. This provides a great opportunity for HR to learn from their communication colleagues’ experiences and benefit quickly from social media’s power to engage.

Marj Akerley will reflect on the use of social media in government, drawing on her own pioneering experience at NRCAN as well as her current role at the Treasury Board.

To view the full agenda for this event, incuding all speakers and session descriptions, please click here. For further information, contact Joel Elliott at elliott@conferenceboard.ca.

CBC11256

Combining Traditional Employee Communications and Social Media

Caroline Kealey, Chief Executive Officer, Ingenium Communications
Summary: 

Combining Traditional Employee Communications and Social Media
Plenary Session 9 at
Public Sector Human Resources: HR Excellence in a Changing World
Wednesday, February 9, 2011 at 10:15 a.m
Ottawa, Ontario
Priority Code: 3BL1

Press Release

Combining Traditional Employee Communications and Social Media
Plenary Session 9 at
Public Sector Human Resources: HR Excellence in a Changing World
Wednesday, February 9, 2011 at 10:15 a.m
Ottawa, Ontario
Priority Code: 3BL1

Four Generations in the Workplace: Transforming Conflict into Performance

Julie Francisco, Executive Coach, Your Leadership Works Inc.
Summary: 

Four Generations in the Workplace: Transforming Conflict into Performance
Plenary Session 8 at
Public Sector Human Resources: HR Excellence in a Changing World
Wednesday, February 9, 2011 at 8:45 a.m
Ottawa, Ontario
Priority Code: 3BL1

Press Release

Four Generations in the Workplace: Transforming Conflict into Performance
Plenary Session 8 at
Public Sector Human Resources: HR Excellence in a Changing World
Wednesday, February 9, 2011 at 8:45 a.m
Ottawa, Ontario
Priority Code: 3BL1

Enhancing Workplace Mental Health - Preview of Original Research from the Conference Board of Canada

Karla Thorpe, Associate Director, Compensation Research Centre, Governance and HR Management, The Conference Board of Canada
Summary: 

Enhancing Workplace Mental Health - Preview of Original Research from the Conference Board of Canada
Plenary Session 7 at
Public Sector Human Resources: HR Excellence in a Changing World
Tuesday, February 8, 2011 at 4:00 p.m
Ottawa, Ontario
Priority Code: 3BL1

Press Release

Enhancing Workplace Mental Health - Preview of Original Research from the Conference Board of Canada
Plenary Session 7 at
Public Sector Human Resources: HR Excellence in a Changing World
Tuesday, February 8, 2011 at 4:00 p.m
Ottawa, Ontario
Priority Code: 3BL1

Let's Coach for a Change

Roxanne Cameron, President, Coaching @ The Edge
Summary: 

Let's Coach for a Change
Plenary Session 6 at
Public Sector Human Resources: HR Excellence in a Changing World
Tuesday, February 8, 2011 at 2:30 p.m
Ottawa, Ontario
Priority Code: 3BL1

Press Release

Let's Coach for a Change
Plenary Session 6 at
Public Sector Human Resources: HR Excellence in a Changing World
Tuesday, February 8, 2011 at 2:30 p.m
Ottawa, Ontario
Priority Code: 3BL1

Competencies and Succession Management

Christian Burrs, Principal Consultant, Organizational Effectiveness and Strategic HR Services, Public Works and Government Services Canada, Melanie Serjak, Principal Consultant, Organizational Effectiveness and Strategic HR Services, Public Works and Gove
Summary: 

Competencies and Succession Management
Plenary Session 5 at
Public Sector Human Resources: HR Excellence in a Changing World
Tuesday, February 8, 2011 at 1:45 p.m
Ottawa, Ontario
Priority Code: 3BL1

Press Release

Competencies and Succession Management
Plenary Session 5 at
Public Sector Human Resources: HR Excellence in a Changing World
Tuesday, February 8, 2011 at 1:45 p.m
Ottawa, Ontario
Priority Code: 3BL1

Pages

Subscribe to public sector