At a recent EHSxRetail gathering organized by Antea Group, different retailers met to network and share ideas. One message stood out: EHS bolsters the customer experience. For instance, customers can tell if employees care about health and safety.
Read our blog to improve customer experience at your establishment!
Death and taxes may be certain, but food and shelter are non-negotiable. In the United States, we waste a lot of food, but we’re running out of houses. In a society ostensibly dedicated to life, liberty, and the pursuit of happiness, the right to protection from the elements seems distinctly absent.
From concept to shelf, a woman’s passion for retail
Amanda, Merchandising Manager for Gildan, shares her passion for product development and the leaders that have helped her along the way in her nine years at Gildan. Here is her story:
Q: How did you end up at Gildan?
My husband and I were living in Arkansas where I was working for a large retail company. He had wanted to move back home to Charleston for a while, so in 2010 we made the big move. To be honest, I was really sad about it. I loved my job back in Arkansas and I never thought I would find another job quite like it here.
How can the “sustainable consumption” movement mainstream itself by becoming more accessible and thus inclusive and diverse? This year, I had the privilege of co-organizing the Erb Institute’s first-ever diversity, equity and inclusion panel, alongside fellow Erb student Kathy Tian. Knowing that retailers and marketers alike still see sustainable consumers as a niche consumer segment, our panelists proposed two solutions to mainstream sustainable consumption.
Editor’s Note: With another record-breaking holiday shopping season underway, we can think of no better time to put the spotlight on retail.
Beginning today, Cyber Monday, we’re getting in the retail spirit all week on Longitudes. Stay tuned each day for a look at the state of modern retail and where the industry is heading as consumers increasingly fill those online shopping carts.
Today’s consumers have been trained to expect enjoyable, efficient and personalized shopping experiences – all at a bargain price. But this no longer just applies to the front-end purchasing experience. Now consumers expect to be delighted even when returning goods to retailers.
A year-end look at the best podcasts from Longitudes
We fully embraced the podcasting craze in 2017, launching Longitudes Radio in October. The mission? To bring more conversations about where the world is heading straight to you.
In our inaugural season, we explored how UPS is building the Network of the Future, talked about the qualities of an effective public speaker and predicted what blockchain means for international commerce as we know it.
A few years ago, “showrooming” – in which a customer checks out a product at a physical store and then buys it from a different business online – looked like the harbinger of doom for brick-and-mortar retailers.