United Airlines

Twin Doctors Give United a Clean Bill of Health

Multimedia with summary

Twin doctors (and MileagePlus members) Jamil and Idries Abdur-Rahman made their rounds before a recent flight and gave United a clean bill of health.

See why they feel safe flying with us. http://united.com/cleanplus

United Airlines Holdings Extends Leading Commitment To Diversity in the Board Room

Press Release

CHICAGO, Sept. 10, 2020 /3BL Media/-- United Airlines Holdings, Inc. (UAL) recently announced that as part of its overall commitment to recruit and develop more diverse talent to better serve customers, its Board of Directors expects to add a second Black board member. The Board of Directors collectively agreed last December to further diversify the board, conduct a search and recruit an additional Black board member.

United Helps Customers Navigate Travel Restrictions With New Online, Interactive Map

Press Release

CHICAGO, Sept. 3, 2020 /3BL Media/ -- United Airlines today introduces a new interactive map tool on united.com and the United mobile app that allows customers to filter and view destinations' COVID-19 related travel restrictions. The Destination Travel Guide, a first among U.S.

United Airlines' Janet Lamkin Talks About Its Clorox Deal and Leading in a Crisis

By Mark Calvey – Senior Reporter, San Francisco Business Times

After leading Bank of America's California operations through the 2008 financial crisis, United Airlines California President Janet Lamkin shares lessons she learned to help navigate the carrier through today's Covid-19 crisis.

Continue reading here

Violet Takes Flight

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Our ORD Polaris Lounge recently hosted a virtual book launch for Violet Takes Flight, by author Kenyatta Scott and aviation educator Tammera L. Holmes. The story follows Violet on her first plane ride where she meets the pilot, a Black female role model who looks just like her.

Find out more about the Violet book series here!

About United

United Airlines: Connecting People to Critical Goods Around the World

by Scott Kirby, CEO at United Airlines

Throughout the ongoing coronavirus pandemic, United has not only stayed true to our mission of safely connecting people and uniting the world – we’ve expanded the ways we do this. Our Cargo team recognized an opportunity and identified creative solutions to continue to connect products to people across the globe. Last week, we flew our 5,000th cargo-only flight since March 19 – a milestone worth celebrating.

United Now Cleaning Flight Decks with UVC Lighting

New handheld tool ideal for disinfecting sensitive switches and touch screen displays. United consulted partners at Cleveland Clinic regarding the use of UVC lighting in its operation.
Press Release

CHICAGO, Aug. 6, 2020 /3BL Media/-- United Airlines is now cleaning pilot flight decks with Ultraviolet C (UVC) lighting technology on most aircraft at its hub airports to disinfect the flight deck interior and continue providing pilots with a sanitary work environment. The airline is using handheld, AUVCo blades from the American Ultraviolet company to kill any viruses that may reside on sensitive switches and touch screen displays within the flight deck.

Passengers Can Now Text Cleaning and Safety Questions Directly to United Airlines

New United Automated Assistant gives customers immediate answers to questions on cleaning procedures, airport and airplane safety policies, CDC and WHO guidelines and more
Press Release

CHICAGO, July 30, 2020 /3BL Media/ -- United Airlines today launched a new chat function – the United Automated Assistant – to give customers a contactless option to receive immediate access to information about cleaning and safety procedures put in place due to COVID-19. Customers can text "Clean" to FLYUA (35982) and get answers to questions about masks, boarding procedures, touchless check-in options and more, without having to call, search online or wait in a line for an answer.

Shaping an Inclusive Future With Special Olympics


If your travels have taken you through Chicago O'Hare International Airport anytime since October 2019, you may have had a friendly, caring and jovial exchange with Daniel Smrokowski. Daniel is one of four Service Ambassadors thanks to our ongoing partnership with Special Olympics. This inaugural ambassador program aims to provide Special Olympic athletes employment opportunities within our operation, affording them a unique and meaningful career.

United Airlines to Maximize Ventilation System During Boarding and Deplaning

Press Release

CHICAGO, July 20, 2020 /3BL Media/ -- United Airlines today announced that the carrier will now maximize air flow volume for all mainline aircraft high-efficiency particulate air (HEPA) filtration systems during the entire boarding and deplaning process, helping further reduce the spread of COVID-19.


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