Helping Protect Our Customers, Communities and Our Team
By Kara Jordan | Chief People & Culture Officer, NortonLifeLock
The novel coronavirus has impacted the global economy, daily life, and human health around the world and we are living through an unprecedented time of uncertainty. The health and safety of our employees and customers remains our top priority and we are committed to doing our part to help stop the spread of COVID-19.
This pandemic has unfortunately created an environment in which ransomware, scams, and cyberattacks of all sorts have reportedly increased. The FBI’s Internet Crime Complaint Center has issued a warning to watch out for email-based fraud and malware schemes that take advantage of the global health emergency.
The importance of NortonLifeLock’s cyber safety products and services has increased as many employees shift to work from home and as children and families spend more time online. We’ve issued simple and free guidance on:
- Free Norton Family offering for 6 months to help parents monitor and manage children’s online activities
- How to help protect yourself from phishing scams related to COVID-19;
- How to help keep your connection secure when working remotely;
- How to help keep children safe online;
- How to help protect yourself from online shopping scams; and
- Tips to using strong passwords to help keep your streaming accounts secure
We are also contributing financially to support the global response to COVID-19. NortonLifeLock has made a donation to the United Nations Foundation’s Solidarity Response Fund to support the efforts to prevent, detect, and respond to the pandemic.
We also announced a special 2:1 matching gift opportunity for employees wishing to maximize their personal donations to nonprofit organizations responding to the pandemic.
Our employees continue to give back to local and global communities without leaving their homes. We’re promoting virtual volunteering including mentoring through NPower, MercyCorp’s MicroMentor, and Science Buddies; language translation services; supporting the humanitarian response with UN Online Volunteering; creating a safe online space for LGBTQ+ youth; and donating professional skills virtually with Catchafire and Taproot.
While many of us feel anxiety at what the next weeks and months will bring, I’m proud of our team for choosing to focus on what we can still do to support our customers, our communities, and each other.