Design Thinking

The Power of Design Thinking

Article

The colourful post-it notes on the walls of the training workshops reflect the illuminating spirit of Design Thinking: They succinctly capture the pain points of users, and set the scene for participants to brainstorm ideas and find innovative solutions to everyday problems.

CLP has provided Design Thinking training sessions to more than 4,000 Hong Kong employees over the past two years. The company has also designed a badging system for employees to work their way up a graded pathway from ‘apprentice’ to ‘practitioner’ to ‘assistant coach’ to ‘coach’ to ‘fellow’.

Pro Bono Perspectives S3E9: Dr. Mai Nguyen, The Design Lab & The Filene Research Institute

Credit Unions as a Catalyst for Social Justice
Multimedia with summary

Dr. Mai Nguyen talks about the power of design thinking and how it’s being applied to financial institutions like credit unions to advance economic empowerment and social justice. Director of the Design Lab at UCSD and a Filene Research Institute Fellow, Mai has dedicated her career to addressing systemic discrimination and policies that create inequities in access to capital, housing, and more.

Igniting an Innovation Culture

Article

It’s probably happened to us all. We’re given directions to a friend or colleague’s home in a remote area, and try as we might, we can’t find the location on our maps or apps.

For most of us, it’s an occasional annoyance. But for frontline CLP employees performing routine meter reading services everyday, confusing street numbers and vague addresses could cost them a huge amount of time and effort.

How Booz Allen and Ho'ōla Nā Pua Are Using Data and Design Thinking to Combat Sex Trafficking in Hawaii

Blog

Nearly 3,000 local Hawaii youth are estimated to be at risk for commercial sexual exploitation. Even as the COVID-19 pandemic shut much of the world down, this crime did not disappear. Demand merely shifted online, making many of its victims even more vulnerable to violence.

Jessica Munoz co-founded the Honolulu, Hawaii-based Hoʻōla Nā Pua, which means “New Life for Our Children,” to combat sex trafficking in the island state. Today, the organization is working with Booz Allen to use data and design thinking in the fight.

Pushing Beyond the Ordinary in Corporate Social Responsibility

We believe that over the next 10 years, effective CSR initiatives of purpose-driven companies will be characterized by three principles: business alignment, user-centricity and co-creation.
Article

Corporate social responsibility—the practice of companies holding themselves accountable to serve a social purpose and make a positive impact—was not always the main focus of business leaders. Channel some profits into philanthropy, it was thought, and you’ve checked the CSR box.

Those days are long gone.

5 Best Practices of Design Thinking Companies Can Use to Ensure Data Privacy

by Laura K. Wise
Article

“Data is the new oil,” is a phrase attributed to Clive Humby, a data science innovator in the UK who coined the term in 2006.

Can One Organization Democratize Design Thinking for Everyone?

Human-Centered Design is the Next Necessary Skill Every Professional Needs
Article

“From my house to the White House, we’ve used human-centered design and it actually works.”

The Future Of Design

Where Design is Going & How To Be There
Press Release

November 27, 2012 /3BL Media/ - 

A New Education for Business Leaders

Rethinking Education
Article

Reinventing how we teach young adults to be leaders might be the defining opportunity of our time. But it’s going to take a wholesale rethinking of how we educate.

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