Pause, Process, Proceed: Norfolk Southern Makes Safety Personal
Taking risk into account
Employee safety is Norfolk Southern’s No. 1 priority. In 2015, Norfolk Southern introduced “Risk Factor” training workshops that help operations employees recognize and safely manage risks they encounter daily.
The interactive workshops feature a three-step safety tool called “Pause, Process, and Proceed.” Employees pause to assess potential risks of a work task, process how to perform the task safely and effectively, and then proceed in the safest way possible.
“Pause, Process, Proceed” is a new safety tool introduced to the workforce during 2015. See the video here.