How Entergy's Town Hall Helped Build a Team of Employee 'Game Changers'

By John Cowan
Apr 26, 2022 9:00 AM ET

When nationwide protests for social justice began in spring 2020, Entergy’s leaders wanted to model behaviors they desired among employees by giving everyone a glimpse of the conversations they had been having regarding race. This led to the Office of the Chief Executive Town Hall on Race and Equality.

Moderated by the general counsel, the 90-minute webcast included every member of the executive leadership team, including the CEO. Some 6,300 Entergy employees—45% of its workforce—watched the town hall, which generated more than 360 positive comments.

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